Orders may only be canceled or modified before processing or shipment preparation begins. Once our fulfillment center starts preparing your order, we cannot cancel or change it.

If you need to cancel or edit your order information (such as delivery address or contact number), please contact us as soon as possible.

Here’s what you can do:

• Contact our customer service immediately via email (support@warebay.com) or Live Chat.
• Have your order number ready when contacting us.
• Please note: We cannot guarantee any changes or cancellations once the order enters the fulfillment process. If your order has already shipped, you may initiate a standard return after delivery in accordance with our Return Policy.

You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website. Alternatively, log in to your account on our website, navigate to "My Orders," and click on the tracking link provided for your order.

If there is an issue with your order, please contact our customer service team as soon as possible. You can reach us via email, phone, or through the contact form on our website. Provide your order number and a brief description of the problem so we can assist you quickly.

If part of your order is missing, please check the shipping confirmation email to see if the items were sent separately. If all items should have arrived together or if you have concerns, contact our customer service team with your order number. We’ll investigate and resolve the issue promptly.